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A clearer quality control report

July 22, 2024

The quality control report just got easier to read.
Insights
  • UI improvements to the QCC report to enhance readability Quality control report
  • You can now filter your sources based on quality score to troubleshoot more easily. Filter your sources based on quality score to troubleshoot more easily
  • Add commonly unanswered questions to the quality control center at the click of a button. Add commonly unanswered questions to the quality control center
Freshdesk knowledge base and tic...
Track quality scores over time