Connect actions to your resources

April 7, 2025

• You can now connect actions to a resource. This means when a source gets referenced in the chat or search tabs, the related actions will also show. The screenshot below is an example from our website of what this can look like.
• In the quality control report, if the control answer was in a different language than the generated answer, this would sometimes impact the rating. This is no longer the case which should result in more accurate ratings.
• There is now an option to enable/disable the content optimizer for a resource collection.
• We added a human-readable timestamp column to the conversation export.
• All live chat messages from the user and the agent are now visible under conversation details.