Freshdesk integration and a friendliness score breakdown

June 17, 2024

• You can now see a breakdown of the AI friendliness score for your sources.
• 🎉 Freshdesk integration: enabling you to automatically get answers from the AI, using the Unless team assistant.
• You can now set a default language for the team assistant on this page by clicking Configure and then Settings.
• Setting a default conversation name is now possible.
• URL mentions are filtered before content is scored on AI friendliness for more accurate ratings.