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AI action variables are here

May 6, 2024

Give your actions the context they need to run.
Team assistantAI skillsInsights

AI action variables are here! 🎉

You can now use variables when adding an action. Think of variables as something that needs to be known for an action to be completed. For example, for actions related to an Order ID, the AI needs to know the order ID. If it isn’t already known, the AI will first ask the user for input before initiating the action.

Setting up an action with a variable

Currently there are two options available: string and regex. We have more variable types on the roadmap but if you have any specific requests, please get in touch!

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