# Simpler password resets for your team — Releases — Unless

# Simpler password resets for your team

July 7, 2025
 Password resets without the support ticket.  Live chatUI & components
 - If a user in your account needs a **password reset**, any admin user in the account can simply remove the user from the account and re-add them. This will trigger the temporary password email flow the user can use to login and set up their own password/2FA.
 - When in live-chat mode and reloading the page, the chat will now automatically open.

**Bug fixes:**

 - The chat bubble now shows even if another sidebox is also displayed.
 - When exporting FAQs from a use case and importing them to another use case, they were getting removed from the first one. This is no longer the case.
 - After changing and saving audience rules, the old rules would still show when re-opening the audience. This has been fixed.
        [Trigger actions after inactivity...](/en/roadmap/2025/2025-06-30/)     [User lookup by reference ID](/en/roadmap/2025/2025-07-14/)